Frequently Asked Questions

Cambridge Assessment English is monitoring the situation with the spread of Novel Coronavirus very closely. Our top priority is to ensure the health and safety of candidates and their families, and of the staff in our centres. We will do everything we can to minimise disruption for candidates, parents and teachers, while complying fully with international best practice and the advice of national and local healthcare authorities.
We will publish regular updates on this page:

Cambridge Assessment English verfogt die Situation bezüglich der Verbreitung des neuen Coronavirus in Deutschland und Österreich genau. Unsere Priorität ist es, die Gesundheit und Sicherheit unserer KandidatInnen und ihrer Familien sowie die der MitarbeiterInnen unserer Zentren zu gewährleisten. Wir werden unser Bestes tun, um die Unannehmlichkeiten für SchülerInnen, Eltern und LehrerInnen innerhalb der Richtlinien der jeweiligen Regierungen und der Gesundheitseinrichtungen so gering wie möglich zu halten.
Auf dieser Seite werden regelmäßig Aktualisierungen zur internationalen Situation in englischer Sprache veröffentlicht:


In the event of the closure of a school, or an exam venue, the exam will be postponed until the earliest available date after the venue re-opens.
If an exam has to be cancelled, however, you will be entitled to either a free transfer to the same exam at a later date, or a full refund your fee.

All candidates will be asked to wash their hands before the start of the written tests. The use of hand sanitiser/disinfectant are also strongly encouraged, but it is the candidate’s responsibility to provide these for their own use.
You must avoid shaking hands with any other candidates or exam day staff.

You are welcome to wear a face mask, but this must be checked by the invigilation team before the start of your test. It is your responsibility to provide your own mask but not a requirement.
Candidates for B2 First, C1 Advanced and C2 Proficiency exams will need to remove their face masks for the test day photos.

If an examination is cancelled we will immediately apply to Cambridge Assessment English for either a free transfer to an exam at a later date, or for a full refund of your fee.
If you need your result for an application for further study, we recommend that you contact your university or UCAS to explain the situation. We will gladly support this with an official confirmation.

The maximum number of candidates allowed per room for exams in March, April and May is 25.

Candidates will be seated 2 Metres apart from one another during the written tests.

We kindly ask that if you wish to withdraw your registration for an exam, please tell us at least 24 hours in advance of the starting time of your first test.

If  you are unable to attend your test as a result of precautions against the spread of the Coronavirus, for example if you are unable to travel to the test venue, have recently visited a high-risk area, or are unwell on the day of the test, you can withdraw your entry and receive a full refund.

If this is not appropriate (for example, if you no longer wish to take the test), you will also be entitled to a full refund.

The ‘high risk areas’ on 15 March 2020 were:

Italy, Iran, China (Hubei), South Korea (Gyeongsangbuk-North-Gyeongsang),
France (Alsace, In Frankreich: Region Grand Est (diese Region enthält Elsass, Lorraine and Champagne-Ardenne), Austria (Tirol), Spain (Madrid) and USA (California, Washington and New York).

If you have visited any of these areas within 14 days of your exam, you must contact the Centre Manager immediately.

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